Refund policy

Return & Refund Policy

At HomeSolved™, customer satisfaction is our priority. If you’re not fully satisfied with your purchase, we’re here to help.

30-Day Return Policy

We offer a 30-day return window from the date your order is delivered.

To be eligible for a return:

• Item must be unused or in good condition
• Item must be in its original packaging
• Proof of purchase is required

Refunds

Once we receive and inspect your return, we will notify you of your refund status.

If approved:

• Refunds will be issued to your original payment method
• Please allow 5–10 business days for your bank or card provider to process the refund

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include:

• Your order number
• Photos of the issue
• A brief description

We will work quickly to resolve the issue.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Used brush heads
• Opened replacement heads
• Final sale items

Exchanges

If you need a replacement for a defective product, contact us and we’ll assist with an exchange if eligible.

Return Shipping

Customers are responsible for return shipping costs unless the item was defective or incorrect.

Shipping fees are non-refundable.

Order Cancellations

Orders may be canceled within 12 hours of purchase. After that, processing may already begin and cancellation may not be possible.

Contact Us

For all return or refund requests, contact:

HomeSolvedCo@gmail.com
HomeSolved™ Customer Support

We aim to respond within 24–48 business hours.